Security Operations (SOC & MDR)
Detect attacks early and contain them fast, with specialists watching your environment around the clock and acting on what matters instead of drowning in alerts.
Is this for you?
You might need this if…
Your security tools generate thousands of alerts, and nobody has time to look at them properly.
If an attacker logged in on a Friday night, nobody would notice before Monday morning.
NIS2, DORA or a customer contract requires you to detect and report incidents quickly, and you’re not sure you could.
You’ve invested in a SIEM or EDR platform, but it isn’t tuned and you’re not getting the value you paid for.
What we deliver
What it covers
24/7 security operations centre
Analysts monitor your environment around the clock, investigate alerts and escalate real incidents with clear guidance on what to do. You get continuous coverage without staffing your own night and weekend shifts.
Managed detection and response
We detect and respond across endpoints, identities, email and cloud, and act directly, such as isolating a device or disabling an account, according to agreed rules. Threats are contained without waiting for someone in your team to read an alert.
SIEM implementation and management
We implement, tune and run SIEM platforms such as Microsoft Sentinel or Splunk, connect the right log sources and build detection rules. You get useful alerts at a cost you can control, instead of expensive data nobody uses.
Threat intelligence and threat hunting
We follow the threats relevant to your sector and region and turn them into detections. Our hunters proactively search your environment for attackers who have slipped past automated controls.
Vulnerability management
We scan your systems continuously, prioritise vulnerabilities by exploitability and business impact, and follow up remediation with your IT teams. Effort goes to the weaknesses attackers actually use, not just the highest scores.
AI-assisted detection and triage
AI enriches and correlates alerts, filters out noise and summarises incidents so analysts can act faster. Analysts stay in charge of decisions, while routine triage becomes quicker and more consistent.
Our approach
How we work
01
Onboard
We connect log sources, endpoints and cloud platforms, agree escalation routes and document your critical assets and contacts.
02
Tune
Detection rules are adjusted to your environment so normal activity stops generating noise and real threats stand out.
03
Operate
Round-the-clock monitoring, investigation and response according to agreed playbooks and service levels.
04
Improve
Regular reviews of incidents, coverage and trends drive new detections and hardening recommendations.
Best practices
What we bring to every engagement
Cover the attack, not just the logs
Mapping detections to MITRE ATT&CK shows which attacker techniques you can see and where the blind spots are.
Agree response in advance
Playbooks and pre-approved actions let analysts contain a threat at 3 a.m. without waiting for someone to answer the phone.
Identity and cloud first
Many modern attacks use stolen credentials and cloud access, so those signals get the same priority as endpoints.
Quality over volume
Every detection rule is owned, tuned and tested, and noisy rules are fixed or removed.
Measure what matters
We track time to detect and time to respond, not the number of alerts processed.
Use what you already own
Licences such as Microsoft Defender and Sentinel often include capability that has never been switched on.
Outcomes
What you get
- 24/7 monitoring with clear escalation routes
- Detection coverage mapped to MITRE ATT&CK
- Response playbooks and pre-approved containment actions
- A tuned SIEM with the right log sources
- Risk-based vulnerability management with follow-up
- Monthly reporting on threats, incidents and trends
AI-powered
Unleash the power of AI
We offer the possibility of using AI throughout this work: ready-to-use AI tools, or a customised version built for your organisation that can run inside your own infrastructure. In security operations, AI correlates alerts across sources, enriches them with threat intelligence and drafts incident summaries, so analysts reach a decision faster and spend their time on real threats rather than noise.
Starter offer
Detection Coverage Review
A fixed-scope, four-week review that shows which attacks you can detect today, where the blind spots are and what it takes to close them.
Week 1
Inventory
Kick-off and inventory of security tools, log sources, detection rules and current monitoring and response routines.
Week 2
Map
Detection coverage mapped against the MITRE ATT&CK techniques most relevant to your sector and threat profile.
Week 3
Test
Selected attack techniques safely simulated to confirm what is actually detected and escalated.
Week 4
Plan
Findings and a prioritised plan, including options for an in-house, hybrid or managed SOC.
You receive
- A detection coverage map against MITRE ATT&CK
- Results of safe attack simulations
- A list of missing log sources and detection rules
- A recommended SOC model and roadmap
FAQ
Frequently asked questions
Should we build our own SOC or use a managed service?
Running a 24/7 SOC in-house requires a team large enough to cover every shift, plus constant training and tooling. Many organisations choose a managed or hybrid model, keeping knowledge and decisions in-house while specialists handle round-the-clock monitoring. We help you choose what fits.
How long does onboarding take?
Onboarding to a managed SOC or MDR service usually takes a few weeks, depending on the number of log sources and the tools you have. Detection is then tuned over the first months as we learn what normal looks like in your environment.
Can you use our existing security tools?
Yes. We work with the platforms you already have, such as Microsoft Defender, Sentinel or other SIEM and EDR tools, and recommend changes only where there is a real gap. Through our partner network we can operate most common platforms.
Who is accountable if something happens?
Altechy is your single point of contact. We coordinate the SOC specialists from our partner network with your IT team and other suppliers, with agreed escalation routes and service levels, so it is always clear who acts on an incident.
Related services
Incident Response & Cyber Recovery Identity & Access Management Cloud, Network & Data Security Offensive Security & Testing AIOps & Observability Managed IT Operations
Let’s strengthen your security operations
Book a free 60-minute idea session. We explore your challenges and opportunities with you, and suggest where to start — with no obligation.